Surgical Aftercare FAQs
We compiled a list of the most frequently asked questions about surgical aftercare.
What surgeries do you provide recovery for?
We provide recovery care after plastic surgery procedures including BBLs, Facelifts, Tummy-tucks, Mommy Makeovers, and more!
What is included in the room rate?
The room rate includes:
Stay of one guest in a suite.
24/7 Professional Guidance & Support
Transportation included with your stay: Pick-up after your surgery, all follow-up visits with your surgeon during your stay with us, and drop-off after your stay.
Breakfast, lunch and dinner, snacks and beverages
Assistance with activities of daily living(bathing, walking, position changes)
What should I bring for my stay?
Bring whatever you usually pack for an overnight stay. We provide all the necessary toiletries. If you underwent facial surgery, consider bringing a large hat and a scarf for privacy during your transportation to follow-up appointments and back.
Please do not bring any valuables (cash, jewelry, etc.) The Retreat at Serenity Palms is not liable for any lost or damaged items during your stay.
What are the hours of operation at your facility?
Office: Monday-Friday 9-5
Professional Guidance & Support: 24/7
Is transportation included in my stay?
Yes, transportation to surgery appointment if arriving the day before, if staying more than 1 night transportation to doctors followup visit as well as transportation home or to the airport.
What is your cancellation policy?
- Reschedules 48 hours or less from check in date will incur a 15% charge of the total reservation amount.
- Reschedules made in writing more than 30 days prior to arrival will be good for 1 year from date of deposit.
- No refunds will be given for reservations canceled less than 30 days prior to arrival. No refunds or reschedules will be given for reservation no-shows.
- No refunds or reschedules will be given if you do not check in on check in day for any reason.
- No refunds will be given if you are not able to have surgery on surgery day for any reason, however one free reschedule will be honored for up to 1 year from date of deposit.
- No refunds will be given for reschedules turned into cancellations.
- No refunds will be given for unforeseen complications during surgery.
- No refunds will be given for early check-outs.
Why Should I Choose The Retreat at Serenity Palms LLC?
The first 24-72 hours after surgery is a critical time for your body in the recovery process. At The Retreat at Serenity Palms LLC, we offer an upscale wellness center that enables guests to heal after surgery in a safe,secure and relaxing environment. We are one of the very few licensed recovery homes in south Florida. When your recovery matters the most, trust us to support you on your journey.
Why choose a licensed Assisted Living Facility?
Your safety matters. Just as you did your research to find the most qualified physician, finding the most qualified recovery home is equally as important! At The Retreat at Serenity Palms LLC your safety is our top priority. We have undergone extensive education, food safety training and measures as well as emergency response training to ensure your stay is not only peaceful but provided in a safe environment.